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Before you open an account or use any part of bj7bet, these terms set out what we expect from you and what you can expect from us. Access to our platform depends on your local law and eligible regions — read through so you know exactly where you stand.
These terms form the agreement between you and bj7bet the moment you create an account or interact with any part of the platform — including the lobby, wallet, and support channels. They apply regardless of the device you use, whether that is a phone browser or a desktop session. We may update these terms when our services change. When that happens, we will note the revision on this page. Continuing to use your account after a revision means you accept the updated terms. If you disagree with any change, the right step is to stop using the platform and contact support to close your account. Eligibility is your responsibility. Access to bj7bet depends on whether online gaming is permitted under the laws of your location. We do not make that determination for you. If local law restricts or prohibits participation, you must not open or use an account. Your account is personal. You may not share login credentials, allow another person to operate your account, or hold more than one account. Wallet transactions — including those made through Nagad or Upay — are tied to the verified account holder only. Any attempt to misuse the wallet or circumvent account verification may result in account suspension pending review.
Not every part of your experience falls under the same rules. Here is how we draw the lines so you know which terms apply to which part of your account.
These terms cover everything tied to your bj7bet login — creating, verifying, and closing your account, password resets, and session activity across mobile and desktop. What happens inside your account is governed here.
Deposits and withdrawals processed through your account wallet — including Nagad and Upay — fall under these terms. Transaction records are visible in your account history and are subject to our verification procedures.
Game content supplied by studios available in the lobby, including titles from and , is covered by these terms for use within your account. Game rules shown in the lobby apply alongside these terms.
Payment processors, network providers, and any external service you reach from our platform operate under their own terms. We are not responsible for third-party policies, and these terms do not extend to services outside bj7bet.
These terms are not one-sided. You have concrete steps available to you at any point — to check what we hold, to correct it, or to raise a question through a published route. Your transaction history is available inside your signed-in account area. Every deposit and withdrawal tied to your wallet, including Nagad and Upay movements, is logged there. If a record looks wrong, the first step is to open a support conversation and quote the transaction reference shown on screen. Account details — your registered contact information and wallet preferences — can be reviewed in the account settings section. If something needs correcting, update it directly or ask support to assist. We do not change account details without a request from the verified holder. If you want to understand how a specific term applies to your situation, or if you believe a term has been applied incorrectly, you can raise that through live chat or the contact form. We will respond through the same channel.
Open the account history section while signed in to see a full log of wallet activity, session records, and any account notices. Transaction references are shown for each entry.
information can be updated in settings or by contacting support directly. Changes to verified identity details may require additional confirmation steps shown in your account.
If a term is unclear or you think it has been applied incorrectly to your account, contact us through live chat or the support form. Quote the relevant section and your account reference.
You may ask to close your account at any time by contacting support. Outstanding wallet balances will be handled according to the withdrawal process shown in your account before closure is confirmed.
If something in these terms is unclear or you need to raise an account matter, these are the routes available to you. Use the channel that suits your situation — all of them connect to the same support team.
Open the chat icon from any page while signed in to start a conversation. This is the fastest route for account and wallet questions tied to these terms.
Use the support form on the contact page for written queries about specific term clauses or account decisions. Include your account reference and the section you are asking about.
The help centre on the site covers common account and wallet questions with step-by-step answers. Check there first — many terms questions are answered without needing to contact the team.
We want you to know how we manage the information tied to your account and what we do when these terms need to change.
We hold the information you provide for as long as your account is active and for a period after closure as required by applicable rules. You can ask what we hold by contacting support with your account reference.
Our platform uses cookies to keep your session active and to remember your preferences across visits. You can manage cookie settings through your browser. Disabling certain cookies may affect how the mobile and desktop sessions function.
Your account is protected by the login credentials you set. We will never ask for your password through chat or email. If you suspect unauthorised access, change your password immediately and contact support through live chat.
When these terms change, the updated version appears on this page. For questions about a specific change or to request a copy of the current terms, use the contact form or live chat — both routes reach the same team.
Here are the questions we hear most often about how these terms work in practice.
Some parts of the site are accessible without an account, but the full terms apply the moment you create one or make a transaction. Eligibility to open an account depends on whether online gaming is permitted under your local law and eligible region.
If your account is suspended pending review, wallet transactions are paused during that period. You can contact support through live chat to understand the status and what steps are needed to resolve the review before any funds are processed.
No. These terms allow only one account per person. If more than one account is found linked to the same individual, both may be suspended. If you have lost access to your account, contact support to recover it rather than opening a new one.
Sign in and check the account settings section first — your registered details are visible there. For a broader query about what we hold, contact support through the form or live chat and include your account reference. We will respond through the same channel.
Raise it through live chat or the contact form. Quote the specific section you are asking about and your account reference. Our team will review the application of the term and respond with an explanation or a correction if one is needed.
The revised terms will appear on this page. We recommend checking back if you notice a change in how a feature works. Continuing to use your account after a revision means you accept the updated terms as they appear on this page at that time.