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bj7bet operates under a defined set of terms that govern how your account works, what transactions are covered and where this platform is available. Access and eligibility depend on your local law and the region you are connecting from — please review these terms carefully before using the platform.
These terms set out the framework under which bj7bet makes its platform available. Your access to account features — including wallet transactions processed via Nagad or Upay, browsing the game lobby, and using live support — is subject to the conditions described here. We do not extend platform access to regions where local law prohibits online gaming activity, and it is your responsibility to confirm that your use of this platform is lawful in your jurisdiction before you proceed. Where terms conflict with applicable local law in your region, local law takes precedence. We revise these terms when the platform changes in a material way. The most current version is always published on this page, and continued use of your account after any update constitutes acceptance of the revised terms. If any section of these terms is unclear, you can reach our support team before taking further action on your account. We aim to keep the language accessible so you understand exactly what you are agreeing to. Nothing here limits rights you hold under applicable consumer protection law in your eligible region.
Not every activity connected to bj7bet is covered by the same rules. Understanding the boundary of this policy helps you know where to direct questions and what protections apply to different parts of your experience on the platform.
Your login credentials, session activity and account status are fully covered by this policy. Any changes to access — including account suspension or restriction — follow the procedures described in these terms and can be raised with support.
Deposits and withdrawals processed through Nagad or Upay are subject to both our platform terms and the individual policies of those payment providers. Where those policies differ, each provider's own terms govern the transaction on their side.
Game content delivered by studios available in the lobby — including titles from and — is governed by the respective studio's content licensing. We publish lobby availability; we do not author the game rules themselves.
Links or integrations that take you outside the bj7bet domain are not covered by this policy. External sites, wallet apps and network providers operate under their own terms. We are not responsible for their content, conduct or data practices.
This policy gives you specific, actionable paths to manage your relationship with the platform. You can review the transaction history recorded against your account at any time by opening the account section and navigating to the history tab — the records shown there reflect every deposit, withdrawal and session tied to your registered profile. If any detail on your account is incorrect — your registered mobile number, email address or wallet reference for Nagad or Upay — you can request a correction through our support channel. We verify changes before applying them so your account stays accurate and secure. You also have the right to ask what information we hold against your account and why. Raise that question directly with support; we will respond through the contact route you used to ask. If you decide you no longer want an account, the closure process is available on request.
Open the account section and check the history tab to see every transaction and session logged against your profile. The record is live and reflects all activity including Nagad and Upay movements.
Contact support if your registered mobile number, email or wallet reference needs updating. We verify the change before applying it, so your information stays accurate.
If a clause in these terms is unclear or you want to understand how a specific rule applies to your account, send your question through the live chat or email route and we will explain the relevant section.
You may close your account at any time by contacting support. Any balance in your account wallet at the time of closure is handled according to the withdrawal process shown in your account settings.
If any part of these terms raises a question, or if you need to take action on your account under the rights described above, the contact routes below are the correct paths to use. Send your query through the channel that suits you — we handle policy questions through the same routes as account support.
Open the chat widget from any page on the platform. Describe your policy query clearly and the support team will route it to the right person. This is the most direct path for account-specific questions.
For detailed policy questions or requests that require written confirmation — such as account closure or a data query — email is the appropriate channel. Use the address published in the contact section of the platform.
The help section within your account contains published answers to common policy questions. Check there first — if your question is not addressed, escalate via live chat or email for a personal response.
Your account data is held in accordance with the retention schedule described below. We collect only what is needed to operate your account, process transactions and respond to support queries. No data is shared with third parties outside of what is required to complete a transaction — for example, passing a wallet reference to Nagad or Upay to process a payment.
We use cookies to keep your session active and to remember your account preferences between visits. You can manage cookie settings through your browser. Disabling certain cookies may affect how the platform behaves during your session.
Your login credentials are stored using standard encryption practices. We do not store your Nagad PIN, Upay PIN or any mobile wallet authentication details — those remain entirely within your wallet app and are never passed to us.
We keep account records for the period required to fulfil our legal and operational obligations. Once that period has passed and your account is closed, personal data is deleted or anonymised in line with the retention schedule we maintain.
To request a correction, deletion or copy of the data held on your account, contact support via live chat or email. State your registered email address and the nature of your request — we will confirm receipt and follow the process outlined in these terms.
These questions come from account holders who want to understand their rights, how their data is used and what happens when they need to take action under this policy. If your question is not covered here, contact support directly.
Access and eligibility depend on your local law and the region you connect from. If online gaming activity is lawful in your jurisdiction and your region is supported, these terms apply to your account. It is your responsibility to confirm that your use of the platform is permitted under local law before proceeding.
Transaction references processed via Nagad or Upay are recorded in your account history and retained for the period described in our data retention schedule. We pass only the information required to complete the transaction to the payment provider — we do not store your wallet PIN or authentication credentials.
Yes. Contact support via live chat or email, provide your registered account details and request a copy of the information we hold. We will process the request in line with the procedure set out in these terms and respond through the same contact channel you used.
Open a support request via live chat or email. Specify the field that needs correcting — for example, a registered mobile number linked to your Nagad wallet — and provide the correct information. We verify changes before applying them to protect your account.
Raise your concern through the live chat or email support route before continuing to use the platform. We will explain how the relevant clause applies to your situation. If you cannot agree with the terms as written, you have the option to close your account and withdraw any remaining balance.
The current version of these terms is always published on this page. We update the page when a material change is made. Continuing to use your account after an update takes effect means you accept the revised terms, so we recommend checking this page periodically.